Step by step guides
Step by stepAsk Apple for a refundApple takes the payments, so Apple decides on refunds. We cannot refund you ourselves.- Step by stepCancel your subscription on iPhoneYou cancel with Apple, in your iPhone Settings. Veilleuse cannot cancel for you.
- Step by stepSee your subscription in SettingsThe little crown under your name tells you where you stand.
- ExplainedFamily members and the subscriptionThe owner pays. Everyone they invite is covered and pays nothing.
- A message in the appPaid but still locked? Finish activationApple has your payment. Veilleuse only has to confirm it. You will not be charged again.
- Step by stepSubscribe, with your first month at half priceThere is no free trial. Logging one baby stays free, and on the monthly plan your first month of the Family plan costs half.
- ExplainedWhat is free, and what the Family plan addsLogging one baby by hand is free, for as long as you like. The Family plan adds voice, the week, her usual day on every card, reminders and more people.
- Step by stepGet your subscription back on a new phoneYour subscription follows your Veilleuse account. Sign in the same way as before.
- ExplainedWhat you see on the plans screenVeilleuse is free for one baby, logged by hand. The Family plan adds the rest, for the whole family. On the monthly plan, the first month is at half price.
- ExplainedWhen the subscription ends, nothing is deletedYour babies, your diary and your family stay saved. You keep logging one baby for free. Subscribe again and it is all there.
