Quick answer
Veilleuse doesn't see my payment
Veilleuse sees no payment for the account you are signed in with.
- You paid on another Veilleuse account? Sign out, then sign in the same way as when you paid. Or tap Restore at the bottom of the plans screen.
- You joined a family with a code? You do not pay. The owner's subscription covers you. If the plans screen keeps opening, the owner's subscription has stopped.
Read the full guide: Get your subscription back on a new phone →
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Ask us and follow the steps, or send it to a person. We attach what you read.
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