Quick answer

Veilleuse doesn't see my payment

Veilleuse sees no payment for the account you are signed in with.

  • You paid on another Veilleuse account? Sign out, then sign in the same way as when you paid. Or tap Restore at the bottom of the plans screen.
  • You joined a family with a code? You do not pay. The owner's subscription covers you. If the plans screen keeps opening, the owner's subscription has stopped.

Read the full guide: Get your subscription back on a new phone →

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