Your subscription follows your Berceuse account, not the phone. Nothing is lost.
Short answer
Sign in to Berceuse with the same email as before. Premium comes back by itself. If not, open the subscription screen and tap Restore.
1. Sign in with the same email
- Install Berceuse and open it.
- Sign in with the same email as on your old phone. Continue with Apple, Continue with Google and Continue with email all open the same account when the email is the same.
- Tap Settings in the bar on the left. Under your name and email, the small label says Premium active.
Your saved mixes are there too. Downloads stay on the old phone: download your mixes again on the new one.
2. If it says Free plan: Restore
- Under your name, tap Subscribe. The subscription screen opens.
- At the very bottom, tap Restore. It says Restoring… while it looks.
- You see Restored Your subscription has been restored. The screen closes, and everything is unlocked.
On iPhone
Restore looks for purchases made with the Apple Account on this iPhone. To check it, open the Settings app and look at the name at the top.
Apple’s own page about your subscriptions: Cancel a subscription from Apple.
On Android
Restore looks for purchases made with the Google account in the Play Store on this phone. To check it, open the Play Store and tap your profile picture at the top right.
You can also open your subscriptions in Google Play.
Other messages
- Nothing to restore No active subscription found for this account. The store found no running subscription for this Apple or Google account. Check that the phone is signed in to the store with the account you paid with. If your subscription ended, you can subscribe again on the same screen.
- Purchase restored Berceuse found your purchase but could not finish. When you have a connection, tap Finish activation, the big button.
- Could not restore purchases. Check Wi-Fi or mobile data, then tap Restore again.
One subscription, one account
When you restore, the subscription goes to the Berceuse account you are signed in to. If another Berceuse account had it, that account goes back to the free plan.
