Getting started
Step by step guides
Step by stepBuild your first mix, step by stepSeven short steps after the first screens. You hear the sounds before you choose, and you can go back at any time.- Step by stepThe first screens, one by oneTwo or three screens, then you build your first mix. If you close the app halfway, you start again from the welcome screen.
- Step by stepSign in on a new phoneYour mixes live in your account, not on the phone. Only downloads stay on the old phone.
- Step by stepWhen the sign-in code does not arriveThe code comes by email from Berceuse. It works for 10 minutes, and only the newest one works.
- A message in the appMessages when you sign inA short message on the sign-in screen tells you what went wrong. Most of them mean the connection dropped or the code is old.
- Step by stepSign in to Berceuse without a passwordOne screen for new and returning listeners. The same email address always opens the same account.
- Step by stepHow to sign outSigning out does not delete anything. Your account and your mixes wait for you.
Quick answers
- My mixes are gone after signing in
- I don’t see the Apple button
- Apple sign-in failed
- I don’t get the sign-in code
- How do I go back a step?
- Google sign-in failed
- Do I have to give my name?
- The app could not save my name
- What is my password?
- Do I have to pay to use Berceuse?
- I have a new phone. How do I get my mixes back?
- The price screen says prices will show at the end
- The app says it could not save my progress
- The app says it failed to send the code
- The app could not save my session
- How do I sign out?
- I’m stuck on the first screen
- The app says too many attempts
- Sign-in stops and asks me to check my connection
- The app says my code is invalid
- The handle moves, then goes back to the start
- The handle shows a spinning circle and won’t move