Quick answer

The app could not save my name

The app could not reach us for a moment.

  1. Check that you have Wi-Fi or mobile data.
  2. Tap the round arrow on the left of the slide button.
  3. Slide Get started again, then slide Continue.

Your name is still in the box. Nothing is lost.

Read the full guide: The first screens, one by one →

Still stuck?

Ask us and follow the steps, or send it to a person. We attach what you read.

Did this fix it?No, ask us