Most of the time, nothing is lost. Here is what each case means and what to do.
Short answer
If the page is still open, tap the button again: nothing is saved twice. If an entry disappeared later with this message, the server refused it. Add it again.
Veilleuse is for iPhone.
While the page is open
You tapped Save and see We could not save that entry. Please try again. The page stays open with your answers.
- Tap OK.
- Tap the button at the bottom of the page again.
Nothing is saved twice, however many times you try.
If the plans screen opens instead, that entry needs the Family plan, for example for a baby the Free plan does not log. Close it to come back to the page.
Later, with no form open
You see We could not save that entry. Please try again. and an entry you added is gone. This happens to an entry that was waiting to be sent. When it was sent, the server refused it, for example because the baby was archived or someone deleted it on another phone. Add it again with the + on its Home card.
With no connection
You can log with no internet. At the top of the screen you see You're offline.
- The entry shows at once on your phone.
- It is sent when the connection comes back, at the time you logged it.
- The rest of the family sees it once it is sent.
Speaking to Veilleuse needs the internet. Logging by hand and the timers do not.
