Quick answer

Restore found no subscription

The store found no running subscription for the Apple or Google account on this phone.

  • Check that the phone is signed in to the store with the account you paid with.
  • If your subscription ended or was cancelled, you can subscribe again on the same screen.

Read the full guide: Get your subscription back on a new phone →

Is the email under your name in Settings the one you used when you paid?

Yes, it is the sameNo, or I’m not sure
Did this fix it?No, ask us