Quick answer

I may be signed in to another account

Your subscription belongs to the Berceuse account you used when you paid. One email is one account. An Apple “Hide My Email” address is another email.

  1. In Settings, scroll down and tap Sign Out, then confirm.
  2. Sign in again with the email you used when you paid.

Read the full guide: You paid but Berceuse still asks you to subscribe →

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