Quick answer
It says could not restore purchases
The App Store or Google Play did not finish the restore.
- Check your connection.
- Check that the phone uses the Apple or Google account you paid with.
- Tap Restore again.
If it then says Nothing to restore, no active subscription was found for that account.
Still stuck?
Ask us and follow the steps, or send it to a person. We attach what you read.
Did this fix it?No, ask us