Quick answer

The purchase would not start

  1. Check that Wi-Fi or mobile data is on.
  2. Check that you are signed in to the App Store (iPhone) or Google Play (Android).
  3. Tap the big button again.

If the big button now says Finish activation, your payment went through. Tap it.

Read the full guide: Start your free trial →

Still stuck?

Ask us and follow the steps, or send it to a person. We attach what you read.

Did this fix it?No, ask us