Quick answer

My payment did not go through

Berceuse does not see your card. Update it in your store account:

  • On iPhone: Settings, your name, Payment & Shipping.
  • On Android: Play Store, your profile, Payments & subscriptions, Payment methods.

When the payment goes through, Premium comes back by itself.

Read the full guide: The store could not take the payment →

Still stuck?

Ask us and follow the steps, or send it to a person. We attach what you read.

Did this fix it?No, ask us