Quick answer
The app says I’m offline
Your phone has no internet right now, so Berceuse can’t load anything new. Your downloaded mixes still play.
- Check that Wi-Fi or mobile data is on, and that airplane mode is off.
- If you see Retry, tap it.
The strip at the top goes away by itself when the connection is back. Nothing is lost.
Read the full guide: When something goes wrong →
Still stuck?
Ask us and follow the steps, or send it to a person. We attach what you read.
Did this fix it?No, ask us