Quick answer

A download says download failed

Some sounds could not download, most often because the connection dropped. The sounds that finished are safe.

  1. Connect to Wi-Fi if you can.
  2. Open Library, tap Downloaded, then Manage downloads.
  3. Tap Retry all failed at the bottom.

A sound marked Premium required needs a subscription instead.

Read the full guide: When something goes wrong →

Still stuck?

Ask us and follow the steps, or send it to a person. We attach what you read.

Did this fix it?No, ask us