Quick answer
A download says Premium required
Downloads are part of the subscription. Tap the lock to see the offer.
If you already pay, open Settings and look at the badge under your name. If it does not say Premium active, check your connection and open Berceuse again. Then tap the round arrow to retry.
Read the full guide: Your downloads screen, step by step →
Still stuck?
Ask us and follow the steps, or send it to a person. We attach what you read.
Did this fix it?No, ask us