Quick answer
It says: Importing for this baby needs the Family plan
On the Free plan, a family logs one baby: the first one added. Importing for another baby needs the Family plan, and the access comes from the family's owner.
- If you are the owner, tap the round Baby button at the bottom right. On the baby’s page, the same button opens Settings. Tap it, then tap Subscribe.
- If you are a carer, ask the owner to check their subscription.
- Then import the file again.
Read the full guide: When Veilleuse shows a message →
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