Quick answer
It says: Already in a family
Your account already belongs to a family. One account can be in one family only.
- Ask the owner of your current family to remove you. They tap Remove next to your name, under Family on the baby’s page.
- Open the invite link or type the code again.
If you set up a family of your own by mistake, write to us.
Read the full guide: Invite your partner or a carer →
Still stuck?
Ask us and follow the steps, or send it to a person. We attach what you read.
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